Your Wellbeing Is Our Priority

But 999 Responsible Gaming — Your Guide to Safer Betting

Betting is entertainment, not a habit. But 999 believes every player should enjoy the game responsibly and within their limits. Our responsible gambling tools and guidelines are here to help you do just that.

Safe Environment
For Everyone
Set Your Limits
In Your Control
Self-Exclusion
Instant
24/7 Support
Help in Bangla
18+
Strict Age Limits
24/7
Support Services
5
Protection Tools
100%
For Entertainment
Important Notice

Betting is for entertainment only. If you feel betting is having a negative impact on your life, contact but 999 support right away: support@but999.biz

Overview

What Is Responsible Gambling and Why It Matters

Responsible gambling means enjoying betting while staying fully aware, in control, and knowing your own limits. At But 999, responsible gambling isn't just a rule — it's the core philosophy of our business.

Online betting is growing in popularity across Bangladesh. Betting on cricket, football, and other sports is a form of entertainment for many. But like any entertainment, it's important to know your limits.

But 999 prioritizes responsible gambling because:

  • We want every player to enjoy betting for the long term
  • Maintaining your financial and mental well-being is essential
  • To prevent negative effects on family and relationships
  • Treat betting as entertainment, not as a solution to problems

Remember — winning and losing are both part of the game at But 999. Chasing losses with more bets is never a good idea. Playing responsibly means accepting losses as a normal part of betting.

Remember: There is no guaranteed income from betting. Never bet with money you cannot afford to lose.

Policy

But 999 Responsible Gambling Policy

But 999 takes a holistic approach to responsible gambling. From the moment you register on our platform, we work to ensure that every bet you place is part of a safe and enjoyable experience.

Age Verification

Accounts for users under 18 are strictly prohibited at But 999. Age verification is required at registration, and any account deemed suspicious may be suspended at any time.

Transparent Information

We are fully transparent about odds, winning probabilities, and the risk of losses on every bet. Making false promises or sharing misleading information goes against but 999's core principles.

Easy Access to Protection Tools

Deposit limits, session time limits, reality checks, and self-exclusion — all these tools are available free of charge on every But 999 account.

Trained Support Team

Our customer support team is specially trained in responsible gaming. Any player who runs into difficulties will receive the right guidance and support.

but 999 never runs promotions that encourage excessive betting. Our promotions always stay within responsible limits.

Warning

Signs of Problem Betting

Staying aware of your own betting habits is very important. If you notice the signs below, it may mean your betting is becoming a problem and it's time to seek help.

Chasing Losses: Betting more to win back what you've lost is the most dangerous sign of all.
Overspending Your Budget: You're dipping into emergency funds or savings to place bets.
Hiding It from Family & Friends: You're hiding your betting activity from family.
Unable to Stop Playing: You want to stop but can't, or you keep coming back no matter how many times you try.
Mood Changes: Mood swings based on betting outcomes.
Impact on Work or Studies: Betting is affecting your ability to handle daily responsibilities.
Betting with Debt: Betting with borrowed money or on credit.

If you recognise any of the signs above in yourself, seek help right away. It's not a weakness — it's a brave decision.

Tools

But 999 Responsible Gambling Tools

But 999 provides multiple free responsible gambling tools on every account. Use them to take full control of your own betting.

Deposit Limits
Set daily, weekly, or monthly deposit limits. Increasing a limit requires a 24-hour waiting period, but lowering it takes effect immediately.
Instant & Effective
Session Time Limits
Decide in advance how long you'll play each session. You'll receive an automatic alert or be logged out when your time is up.
Customizable
Reality Check
Pop-up messages will appear at regular intervals to remind you how long you've been playing and how much you've spent.
Automatic
Cooling-Off Period
Temporarily suspend your account for anywhere between 24 hours and 6 weeks. No bets can be placed during this period.
1 Day – 6 Weeks
Self-Exclusion
Close your account for anywhere from 6 months to permanently. Your account cannot be reopened during the exclusion period.
Permanent Protection
Activity History
View your betting history, win/loss record, and full spending breakdown anytime.
Fully Transparent

Log in to access all these tools from Profile Settings → Responsible Gambling Go to Section.

Self-Assessment

Check Yourself

Ask yourself the questions below. If you answer "yes" to most of them, you should reach out to But 999 support.

1
Do you keep betting to try to recover your losses?
2
Is betting causing problems in your relationships with family or friends?
3
Have you ever bet with money set aside for essential expenses?
4
Have you tried to stop betting but couldn't?
5
Do you feel irritable or angry when you lose a bet?
6
Do you think of betting as a source of income?
7
Is betting affecting your sleep, eating, or work?

If you answer "yes" to 3 or more questions, reach out to us. We won't judge — we'll help.

Advice

Safe & Responsible Betting Tips

Follow these tips to enjoy betting at But 999 and build responsible gambling habits.

  • Set a Budget: Decide in advance how much you want to spend on betting each month — and stick to it.
  • Respect Your Time Limits: Decide how long you'll play. You can use a timer.
  • Treat It as Entertainment: Don't expect to earn an income from betting. Think of it as entertainment — like watching a film or a cricket match.
  • Keep Your Emotions in Check: Never bet when you're angry, upset, or under stress.
  • Avoid Alcohol: Avoid betting while under the influence of alcohol.
  • Take a Break: Take at least a 10-minute break every hour.
  • Keep Other Hobbies: Make room for other sources of joy in your life beyond betting.
  • Let Someone Know: Talk to someone you trust about your betting habits.

Responsible gambling doesn't mean stopping — it means enjoying betting in the right measure.

Help

Steps to Getting Help

If you feel things are getting out of hand, follow the steps below. You don't have to face this alone.

1
Acknowledge It

The first step is acknowledging there's a problem. That takes courage, not weakness.

2
Pause Account

Log in to but 999 and activate self-exclusion or a cooling-off period. It takes effect immediately.

3
Contact Us

Reach us at support@but999.biz or via live chat. Our trained team will assist you with complete confidentiality.

4
Seek Professional Advice

Consider reaching out to a psychologist or counselor if needed. Gambling addiction is a recognized mental health condition — and it is treatable.

5
Tell Your Family

Tell a trusted family member or friend. Their support can make recovery much easier.

6
Take It Slow

When you feel well and ready, you can return to But 999 responsibly — purely for entertainment.

Q&A

FAQ

No — activating self-exclusion keeps your account balance fully protected. You can make a withdrawal once the exclusion period ends or by contacting support.

Yes. Lowering your deposit limit takes effect immediately. However, increasing your limit requires a 24-hour waiting period — this is intentional, to prevent impulsive decisions to raise limits.

Start by talking to them with empathy — listen without judgment. Encourage them to reach out to but 999 support. If needed, you can also contact us directly at support@but999.biz.

A cooling-off period is a temporary break — from 1 day up to 6 weeks. Your account reactivates automatically once the period ends. Self-exclusion is long-term — from 6 months up to permanent. During this time, your account cannot be reopened on your own.

No. Age verification is mandatory at But 999. Deposits and withdrawals will be restricted until verification is complete. If a user is found to be under 18, their account will be permanently closed.

Why But 999's Responsible Gambling Stands Apart

We don't just set the rules — we stand by your side.

Full Support in Bangla
All responsible gambling information and support is available in full Bangla. Get help without any language barrier.
Instant Limit Controls
Set deposit limits, session times, and self-exclusion in just a few seconds.
Confidential Support
Keeping your concerns confidential is our responsibility. No information is shared with any third party.
Spending Analysis
View detailed weekly and monthly spending reports. Make informed decisions.
Family Protection
Special settings and reporting tools for parents to protect family accounts.
Recognised Standards
But 999's responsible gambling program meets the standards set by international gaming commissions.

Play Responsibly, Enjoy Every Moment

Register at but 999 and enjoy all the benefits of responsible gaming. We're here for you — every step of the way.

5 Protection Tools, Free of Charge
Included on All Accounts
24/7 Bangla Support
support@but999.biz
Fully Confidential
Your Information Is Safe
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